All technology is great until it stops working. No matter the promises that manufacturer’s make, anything is capable of breaking down, whether it’s due to manufacturer error, malfunction, user error, time, or any other cause. The same can be said for cargo lifts.
When you invest in a lift, you take precautions to ensure, as much as is possible, that you don’t have problems, or so that, if you do, you have a reliable manufacturer and seller who will be there for you when you need help. Prior to buying, you read reviews, ask questions, and make certain that warranties cover problems you may have. You also make certain that you have someone to call if you do have trouble.
When you have cargo lift trouble, you can start with troubleshooting. Sometimes, you can easily find the culprit by evaluating your lift. Start by asking what, specifically, is not working. Is it not moving upward? Is it shaking? Is the gate opening and closing? Narrow down the search for the source.
When you find the source, the fix may not be difficult for you to handle on your own. It may be as simple as tightening some screws, or adjusting a cable. Perhaps all you need is to lubricate a part. Your lift may come with instructions and guidance for troubleshooting and fixing common malfunctions so that you don’t have to waste time and money on something you could have handled yourself.
If you do your best and still cannot figure out the issue, or you realize that fixing the problem may be out of your league, there is no shame in calling for help. That is why you have a warranty and purchase from a professional; you have someone to call when you need help. Find out about our EasyLift cargo lifts, our warranties, and how we can be your help when you need it.